Ukukhiqiza endaweni yokusebenza: umhlahlandlela ophelele wokukala nokuthuthukisa

Isibuyekezo sokugcina: Okthoba 3, 2025
  • Chaza amazinga bese uhlanganisa ama-KPI enani nezinkomba zekhwalithi.
  • Sebenzisa izisekelo ezibalulekile: isimo sezulu, ubuholi, amathuluzi nokuqeqeshwa.
  • Kala ukude ngesofthiwe, i-OKR/BSC kanye nempendulo eqhubekayo.
  • Hlonipha imingcele esemthethweni: ukukhiqiza ngaphandle kokuthwala ngokweqile noma izingozi.

Ukukhiqiza kwabasebenzi enkampanini

La ukukhiqiza kwabasebenzi Kuyinhliziyo yanoma yiliphi isu lebhizinisi elifuna ukukhula okusimeme: akukhona ukwenza okwengeziwe ukuze kwenziwe okwengeziwe, kodwa ukuguqula izinsiza (isikhathi, abantu, ubuchwepheshe, kanye nemali) zibe yimiphumela ebalulekile ngokusebenza kahle okukhulu ngangokunokwenzeka. Izinganekwane kanye nezilinganiso ezihunyushwe kabi ziningi kule ndawo, ngakho-ke kufanelekile ukuhlela imicabango yethu nokucacisa ukuthi singayilinganisa kanjani, yini eyiqhubayo, nokuthi yini eyivimbelayo.

Uma umgomo wakho ngcono ukusebenza Ngaphandle kokusebenzisa ukulayisha ngokweqile noma ukuthatha izindlela ezinqamulelayo ezilimaza ikhwalithi, lapha uzothola umhlahlandlela ophelele. Sizohlanganisa izici ezibalulekile (isimo sezulu, ubuholi, umholo, amathuluzi), amafomula kanye I-KPIsIndima yokusebenza ngocingo, izindlela zomthetho eSpain, kanye namathiphu awusizo okusiza ithimba lakho ukuthi lisebenze kangcono futhi ngempumelelo.

Kuyini ukukhiqiza kwabasebenzi?

Kalula nje, sikhuluma nge- ubudlelwano phakathi kwalokho okukhiqizwayo kanye nezinsiza ezisetshenziswayo ukuyikhiqiza. Ezingeni elincane (inkampani/ithimba), ilinganisa ukuthi zingaki izimpahla noma izinsizakalo ezikhiqizwayo ngomuntu ngamunye, ngehora, noma nge-euro ngayinye etshaliwe, futhi icabangela ikhwalithi kanye nokuhambisana nezindinganiso. Ezingeni lezomnotho jikelele, kuvame ukuvezwa njengomthamo wokukhiqiza (I-PIB) ngeyunithi ngayinye yomsebenzi (abantu noma amahora), okunikeza umbono we ukusebenza kahle kwezimali zabantu kanye nezinto ezintsha ezifakwe enqubweni yokukhiqiza.

Ngokombono wemfundiso, ichazwe njenge amandla abasebenzi okuhlanganisa izindlela zokukhiqiza futhi ziguqule zibe yimiphumela ebonakalayo. Kodwa, empeleni, okubaluleke kakhulu kunoma yiliphi ibhizinisi ukuthi kanjani humusha lowo mbono ube izinombolo kanye nezinqumo: lokho okungena njengomphumela, lokho okubalwa njengokufakwayo, nokuthi kuhlaziywa ngasiphi isikhathi.

Kungani kubalulekile ukukala umkhiqizo emsebenzini?

Ukulinganisa ngokucophelela kuyasiza ukwazi inkampani yakho nabantu ngokuningiliziwe ezikwenza kube yikho, zikhomba ukuthi yini esebenza kahle kakhulu nokuthi yini enendawo yokuthuthukisa. Ngezilinganiso ezicacile ungaqinisekisa izindlela zomsebenzi, qhathanisa izikhathi bese ubala umthelela wangempela wezinguquko zakho zenhlangano.

Ngaphezu kwalokho, ukulinganisa kwenza kube lula izinqubo zohleloZibekele imigomo enengqondo futhi ulindele izithiyo ngaphambi kokuba zibe izinkinga. Lokhu kwenza izinto zibe lula. yenza ngcono izindleko, wonge isikhathiukuthola ukuncintisana ngokumelene nomkhakha nokuqinisa impilo yezezimali yebhizinisi.

Izinto ezinomthelela ekukhiqizeni kwabasebenzi

Ukukhiqiza akuxhomekile kuphela esilinganisweni somsebenzi somuntu ngamunye noma seqembu; kuhileleke inhlanganisela yezici. izikhonkwane zenhlangano kanye nendawo engasheshisa noma yehlise ijubane lemiphumela. Lezi yizinto ezibaluleke kakhulu.

Indawo yokusebenza kanye nobudlelwanoIndawo enempilo ithuthukisa ukuzibandakanya kanye nokusebenza. Ucwaningo (Censuswide, 2021) lubonise ukuthi ama-93% abaphendulile bakholelwa ukuthi indawo enempilo ingathuthukisa ukuzibandakanya kanye nokusebenza kwabo. ukukhiqiza cishe ngo-25%Ukuhlakulela ukwethembana nokubambisana akuyona into eyenzeka ngenkani, kuwukusebenza okumsulwa.

Imishini, amathuluzi kanye nezinsizakusebenzaNgaphandle kwezinsiza ezanele, kungakhathaliseki ukuthi kwenziwa umzamo ongakanani, umkhiqizo uyawohloka. ukwenziwa kwedijithali Inikeza idatha, yenza imisebenzi ephindaphindwayo ibe ngokuzenzakalelayo, futhi ikhulula amahora emisebenzi enenani eliphezulu.

Ubuholi kanye nokuxhumana kwangaphakathi: ubuholi obuqaphela amandla, obusekelayo nobuhambisanayo imigomo Kushukumisa amaqembu; ngaphandle kokuxhumana okucacile phakathi kwezindawo, ukungezwani kuyanda, imiphumela iyehla, futhi ukuwohloka kwesimo kuyanda.

Izimo zokusebenza kanye namaholoIholo aliyona nje into eyenzeka ngokwesiko; uma libhekwa njengelifanele, liphakamisa ukuphepha nokuzibophezelaNgaphezu kwalokho, umholo wemizwa (ukuguquguquka, ukulinganisela phakathi komsebenzi nempilo, ukuqashelwa) kusekela amandla esikhathini eside.

Ikhwalithi yezinto zokwakha kanye nokusetshenziswa kobuchwephesheOkufakwayo okungcono kunciphisa amaphutha kanye nokushintsha, futhi ubuchwepheshe obufanele bukhulisa ukusebenza kahle ngokuzenzakalelayo nangokubeka ezingeni elifanayo.

Ukugqugquzela: ukuzizwa ubalulekile futhi ube nezinketho ukuthuthukiswa kobuchwepheshe Umzamo wokuzikhethela uyakhula. Ucwaningo olufana noluvela eNyuvesi yaseWarwick luhlobanisa injabulo nokukhiqiza okufika ku-12%.

Izici zokukhiqiza kwabasebenzi

Indlela yokukala umkhiqizo wabasebenzi

Ayikho indlela eyodwa; isihluthulelo ukuchaza ngokunembile inkomba ejwayelekile, ukukhetha izinkomba ezihambisanayo nokuhlanganisa izilinganiso zobuningi nokuhlolwa kwe izinga lomsebenziLezi zinyathelo zizokusiza ukuthi wakhe uhlelo oluqinile.

1) Beka izindlela nemigomo ngomsebenzi noma inqubo ngayinye, echaza ukuthi ukusebenza kuzolinganiswa kanjani (amahora, amayunithi, ukuthengisa, ukulethwa ngesikhathi, i-NPS, njll.). Chaza inkathi yokuhlaziya futhi igwema ukuqhathanisa nezisekelo ezahlukene (isibonelo, amasonto angamahora angu-30 vs. angu-40).

2) Linganisa inani kanye nekhwalithiNgaphezu komthamo wokukhiqiza, cabanga ngesilinganiso samaphutha, ukuhlelwa kabusha, ukwaneliseka kwamakhasimende, indawo yokusebenza, ugqozi, kanye nentuthuko. Umphumela ophezulu nge ikhwalithi ephansi okulingana nezindleko ezifihliwe.

3) Khumbula ifomula eyisisekeloUkukhiqiza = Izimpahla noma izinsizakalo ezikhiqizwe / Izinsiza ezisetshenzisiwe. Manje, lungisa inombolo ngokunciphisa izingxenye ezingezona ezijwayelekile bese, ku-denominator, faka izindleko zensiza, amahora okusebenza, ukuqasha noma ukwehla kwenani lemishini, njengoba kufanele.

4) Izindlela zokusebenzisa ukuphathwa ngokwezinhloso ukuvumelanisa: imigomo ye-SMART, KULUNGILE Ama-Balanced Scorecards (ama-BSC) asiza ukuhumusha isu libe yizilinganiso zokusebenza ezingalandelelwa futhi zibuyekezwe.

Ama-KPI asebenzayo okuqapha umkhiqizo

Khetha izinkomba ezifanele zokusebenza kwakho bese uziqhathanisa ngokuhamba kwesikhathi, phakathi kwamaqembu, noma amashifu. Lapha unayo amamethrikhi awusizo ezivela ngokuphindaphindiwe ezindaweni ezahlukene.

Isikhathi esimaphakathi ngomsebenzi ngamunye = Isikhathi esiphelele sokuqedela umsebenzi / Inani lezikhathi ezenziwe. Ukwehla okuqhubekayo, ngenkathi kugcinwa ikhwalithi, kubonisa ngcono ukusebenza kahle kanye nokufunda kokusebenza.

Ngokuhamba kwesikhathiUma zikhula njalo, zivame ukukhombisa ukungalingani ku amandlaUkuhlela noma izithiyo. Yenza kube nomongo ngeziqongo zesizini noma ukuqaliswa.

Ukulawulwa kwekhwalithiIzinga lamaphutha/lokusebenza kabusha ngebhetshi ngayinye noma ngomuntu ngamunye. Amaphutha ambalwa asho izinqubo eziqine kakhulu kanye nokukhiqiza okungcono kwangempela (okungabonakali).

Ukushintshwa kwabasebenzi = Inani lokuhlukaniswa / Inani eliphelele labasebenzi esikhathini esithile. Ukushintshashintsha okuphansi konga izindleko futhi kulondoloza ijika lokufunda; ihlaziya umehluko phakathi kwamaqembu.

Abasebenzi abasebenza kahle kakhulu: thola abadlali abaphezulu abaqondisa ukuthuthukiswa kwamakhono futhi ikhomba izidingo zokuqeqeshwa kulabo abakudingayo.

Ukukhula kokuthengisaIwusizo ekuhloleni amaqembu okuthengisa, njalo ngaphakathi komongo we izindawo kanye nokuvuthwa ucwaningo lwemakethe ukuze kugwenywe ukuqhathanisa ama-apula nama-orenji.

Inzuzo yabasebenzi = Inzuzo iyonke / Inani labasebenzi. Kusebenza ukubuka umnikelo ojwayelekile, kungaba ezingeni eliphelele noma nge Iyunithi Yebhizinisi (izitolo, imishini, izimakethe).

Ukukhiqiza komuntu siqu: indlela yokukuqapha

Ukuthuthukisa ukusebenza komuntu ngamunye kuhilela ukulinganisa imikhuba nokugxila. Izenzo ezintathu ezilula ziyasiza. thola ukuvuza kwesikhathi kanye nentuthuko yangempela.

1) Qopha amahora nemisebenzi eqediwe ukuthola ukuthi usebenza kahle nini nokuthi yini ekukuphazamisayo. Ngedatha, ungahlola izinguquko futhi qhathanisa imiphumela.

2) Bhala phansi imigomo eqondile Futhi ulandelele kuzo. Qaphela iphesenti lentuthuko futhi ugweme uhlu olungacacile olunciphisa ukugxila. yelula izinsuku zokugcina.

3) Hlukanisa imigomo emikhulu emisebenzini engaphansi elawulekayo: shintsha “ukulungiselela ingqungquthela” ngezenzo ezinjengokuthi “qoqa idatha ye-Q1”, unciphise ukungqubuzana kwengqondo kanye nokuhlehlisa izinto.

Umsebenzi osebenza kude nokukhiqiza: indlela yokuwuhlola

Ukusebenza kude noma ukusebenza ezindaweni zase- usebenza nabo unikela ukuguquguquka nokugxila Uma kuphathwa kahle, kungathuthukisa ugqozi kanye nokukhiqiza. Ukuze ulinganise ngokunembile, kuyalulekwa ukuthembela... Isofthiwe ye-HR ngemibiko eyenziwe ngokwezifiso kanye nama-KPI.

Ngaphezu kwezinkomba zomkhiqizo kanye nezinsuku zokugcina zokuhlangabezana, cabanga ngamathuluzi anjenge Amabha (Izilinganiso Zesilinganiso Esisekelwe Ekuziphatheni) ukuqaphela ukuziphatha okubalulekile ekusebenzeni. Qinisekisa ukuxhumana kwangaphakathi futhi ukwenza ukubuyekezwa kokusebenza njalo kubalulekile.

Amathuluzi e-HR awusizo kanye nokuhlaziya

Ubuchwepheshe busiza ukwenza imisebenzi ephindaphindwayo ibe ngokuzenzakalela futhi buguqule idatha ibe izinqumoIsofthiwe ye-SaaS HR inikeza izibuyekezo, ukuphepha, kanye nokufinyelela amahora angu-24 ngosuku, izinsuku eziyi-7 ngesonto, ngaphezu kwalokho Izibalo ze-HR ukukala ama-KPI amaqhinga.

Amathuluzi okukhiqiza afana nabaphathi bephrojekthi, isitoreji esihlanganyelwe, kanye nemiyalezo (isibonelo, -Google DriveAmapulatifomu afana noSlack noma uTrello enza kube lula ukubambisana nokulandelela. Emihlanganweni, izinketho ezifana Skype noma okulinganayo kuvumela ukuvumelanisa imishini ngaphandle kokungqubuzana.

Ekuphatheni isikhathi, Inqubo yePomodoro (izikhawu ezingu-25' + amakhefu amafushane) kusiza ukugcina isigqi nokulwa nokukhathala, kuhlanganisa iwashi eliyisitophuwashi noma uhlelo lokusebenza olulula lwe gcina ukugxilisa ingqondo.

Izinzuzo zokulinganisa nokuthuthukisa umkhiqizo

Uhlelo lokulinganisa oluhlanganiswe kahle luvumela Thola amandla nezindawo okufanele uzithuthukiseukubikezela imiphumela nokunquma ukuthi uzotshala kuphi imali. Ezingeni lokusebenza, izikhathi zomjikelezo ziyancishiswa futhi ukusebenza kahle kuyakhuphuka. izimpendulo zamakhasimende.

Ukuthuthukisa ukwanda kwezinsizakusebenza inzuzoLokhu kwenza amanani ancintisanayo futhi kusiza ukuheha nokugcina amathalente. Ngezinqubo ezibushelelezi, ukwaneliseka kwamakhasimende kuyanda, futhi kanye nakho, ukwethembeka.

Ngaphezu kwalokho, ukuba nedatha yokusekela izinqumo zakho kukusondeza emigomweni yakho yebhizinisi yesikhathi esifushane nesesikhathini, futhi kuthuthukisa ukuphathwa kweshejuli kanye nemithwalo yemisebenzi. Ngokusekelwe kokutholakele, ungaklama izinhlelo zokuqeqesha izinyathelo eziqinile zokuvala izikhala.

Amathiphu kanye nezindlela zokuthuthukisa umkhiqizo

Vikela isimo sezulu futhi unikeze ukuguquguqukaLalela iqembu, yenza kube lula ukukhula, uphakamise imisebenzi yokwakha iqembu, futhi unike amandla izinketho ze isimiso esivumelana nezimo Lokhu kuvame ukuhumusha inhlalakahle enkulu kanye nokusebenza okungcono.

Impendulo eqhubekayoUkunikeza impendulo ngemva kokuhlola (kufaka phakathi ukubuyekezwa kwama-degree angu-360) kuvumela umuntu ngamunye ukuthi azi ukuthi uphumelela kuphi nokuthi yini okufanele ayithuthukise; ukucela ithimba impendulo ukuze liqalise izinguquko nge ukwamukelwa kwangempela Kubaluleke ngokulinganayo.

Hlela izinsuku zakho zokusebenza kanye namakhefu: ukuhlela kusengaphambili kanye amakhefu amafushane Emini bagwema ukuphahlazeka kwamandla futhi balondoloze umkhiqizo ophezulu ngaphandle kokudela impilo.

Ukusebenzela imigomoSebenzisa imigomo ye-SMART, KULUNGILE futhi ihlukanisa imigomo ibe yimigomo yesikhathi esifushane/esiphakathi/eside ukuze igcine ugqozi futhi inciphise ukuhlehlisa izinto.

Ukuphathwa kwesikhathiBeka phambili ukusebenzisa i-Eisenhower Matrix, susa iziphazamiso, futhi ugcine amabhlogo okugxila okujulile. Ukudlulisela okuphumelelayo kusebenzisa... izinqaba yelungu ngalinye.

Ukwakheka kanye nentuthukoUma ukusebenza kwehla ngenxa yamakhono aphelelwe yisikhathi, kuqinise ngokuqeqeshwa noma ukuqeqeshwa kabusha. Ukuthuthukiswa kobungcweti kugcina isisusa futhi kuvimbela ukuphelelwa amandla kwethalente.

Ukuqashelwa kanye nokusebenza kahleIqaphela impumelelo (yezezimali kanye nengeyona eyezimali) futhi iqeda imisebenzi ephindaphindwayo noma enenani eliphansi, ithembele kuyo ezenzakalelayo kanye nokubekwa kwemigomo ejwayelekile.

Izici zomthetho: umsebenzi wokukhiqiza kanye nemikhawulo yawo (eSpain)

UMthetho Wezisebenzi (ubuciko 5) uhlanganisa isibopho negalelo ekuthuthukisweni kokukhiqiza Phakathi kwezibopho eziyisisekelo, kanye nokukhuthala, ukwethembeka, ukuthobela imiyalo ejwayelekile kanye nokuvimbela ubungozi.

Kodwa-ke, lesi sibopho asisho ukuthi umuntu kufanele ukuphula amarekhodi Futhi azinakufuneka ukuthi zihlangabezane nezilinganiso ezithile zokuthengisa noma zokukhiqiza ngaphandle kokuthi kuchazwe enkontilekeni noma esivumelwaneni. Ukuntuleka kwezinsizakusebenza, umthwalo womsebenzi oweqile, noma amashejuli omsebenzi angenakwenzeka akunakuvunyelwa ngaphansi kwalesi sibopho.

Inkampani ayikwazi ukusebenzisa ukukhiqiza njengezaba zokuthi umthwalo onzimaUkuphoqelela isikhathi esengeziwe esingavumelani ngaso noma amandla okusebenza alimaza impilo akuvunyelwe. Ukuphepha nempilo kuza kuqala ngaphansi koMthetho Wokuvimbela Ingozi Yomsebenzi; akukho myalelo wokukhiqiza ongawuthatha indawo yawo. ukwephula leyo mithetho.

Ngokuphathelene nezijeziso, umkhiqizo ophansi uyagxekwa kuphela uma kukhona ukunganaki okusobalaUkuphanga noma ukunganaki okukhulu. Umthetho wamacala udinga ubufakazi bokuthi kukhona ukungathembeki noma ukwephulwa okukhulu; ukusebenza kahle ngenxa yokuntuleka kwezinsiza noma imigqi yemvelo ehlukile akusho ukwephulwa komthetho.

Ukuhlolwa kokusebenza kanye nezitayela

Ukulinganisa umkhiqizo akukhona nje ukubala amayunithi; kumayelana nokuhlola ukuthi umsebenzi wenziwa kanjani. ukuhlola okusekelwe emandleni Inikeza umbono ongokoqobo ngethalente, ibona amandla nobuthakathaka, futhi iqondise izinhlelo zokuthuthukisa.

Ifomethi yayo ivame ukuba imibuzo nezikali (ngezinombolo, izinkanyezi, noma izigaba) ezivumelaniswe nomsebenzi wansuku zonke wesikhundla. Nakuba kuyikhwalithi, ingaguqulwa ibe idatha efanayo ngokuchaza izinkomba ezihambisanayo zamakhono ngakunye.

Amathrendi akhomba ukuhlaziya okuqhubekayoUkuphathwa kokusebenza kanye nokuqeqeshwa komuntu ngamunye ngempendulo ephindaphindwayo. Umuntu ubekwa phambili, enika amandla amakhono alula (ukufunda, ukubambisana kanye namasiko) kanye nemiphumela.

Izinkomba zokusebenza: ukusebenza kahle, ukusebenza kahle, ikhwalithi, kanye nokuqeqeshwa

Ukusebenza kahle Kumayelana nokwenza lokho okudingeka kwenziwe kahle; ukusebenza kahle Kumayelana nokukufeza ngezinsiza ezimbalwa. Zombili lezi zici kumele zihlolwe. izinkomba zekhwalithi Zibaluleke njengobuningi, ngoba iphutha libhubhisa umkhiqizo wangempela.

Izinkomba ze ukuqeqeshwa Bayalinganisa ukuthi abasebenzi banamakhono yini endimeni yabo. Uma kungenjalo, umkhiqizo uzokwehla noma ngabe isimo sengqondo sihle; ukutshala imali ukukhuphula amakhono Kusheshisa imiphumela futhi kunciphisa amaphutha.

Isibonelo esisebenzayo sokubalwa kokukhiqiza

Cabanga ngenkampani ekhiqiza amajazi ayi-100 ngosuku, ngalinye lithengiswa ngo-€70. Ukuze ulinganise lokhu, bala inani elikhiqizwe (€7.000) bese ulihlukanisa ngenani izinsiza ezisetshenzisiweIzindleko zezinto zokwakha, zokuqasha, kanye nemishini, kanye nezindleko zabasebenzi (inani labantu × amahora × izindleko/ihora). Uma uthola noma yiziphi izingxenye ezingezona ezejwayelekile, zikhiphe emkhiqizweni ukuze zibonise izindleko zangempela. ukukhiqiza kwangempela.

Ukusebenza kude, inhlalakahle kanye nemiphumela

Umsebenzi wokude unganda inhlalakahle kanye nokulinganisela komsebenzi nempiloukunciphisa ukucindezeleka nokukhulisa isisusa. Ngamathuluzi afanele okulandelela amahora omsebenzi, imigomo, kanye nokusebenza, ukukhiqiza kuvame ukwenza phuthukisa futhi ithimba ligcina ukubonakala kwezinto eziza kuqala.

I-FAQ Esheshayo

Ukukhiqiza kunqunywa kanjani? Ngamafomula anjengokuthi “izimpahla/izinsizakalo ezikhiqizwe ÷ izinsiza ezisetshenzisiwe” kanye nama-KPI enani kanye ikhwalithi (amaphutha, ukwaneliseka, izinsuku zokugcina).

Kusho ukuthini ukuba ngumuntu okhiqizayo? Akukhona ukusebenza amahora amaningi: beka phambiliHlela futhi unikeze ngesikhathi esincane ngekhwalithi, ngenkathi ulondoloza imikhuba eqhubekayo.

Yiziphi izindlela zokulinganisa okufanele siqale ukuzibheka? Izindinganiso ngomsebenzi ngamunye, izikhathi ezimaphakathi, isikhathi esengeziwe, amaphutha, ukuhlangabezana nezinsuku zokugcina, ukushintshana kwemisebenzi, ukuthengisa ngomuntu ngamunye kanye nenzuzo ngomsebenzi ngamunye.

Ukukhiqiza umsebenzi akuveli ngokucindezela i-accelerator ngaphandle kokubheka; kuvela ku- chaza amazinga acacileLinganisa okubalulekile, nakekela izimo zokusebenza zabantu, futhi uthembele kubuchwepheshe obuqeda ukungezwani. Ngezinhloso ezichazwe kahle, ukuhlolwa okufanele Futhi ngobuholi obusekelayo, kungenzeka ukukhiqiza inani elengeziwe ngezinsiza ezifanayo futhi, ngeshwa, wakhe amaqembu azimisele futhi aqinile.

ukuphathwa kwezinsizakusebenza zabantu-3
I-athikili ehlobene:
Ukuphathwa Kwezinsizakusebenza Zabantu: imisebenzi, izinhloso kanye nezici ezibalulekile zamanje